Anyone who interacts with others—at work or at home—and wants to handle difficult behavior more effectively will enjoy this course. It will help you navigate those difficult interactions that are difficult to resolve spontaneously. With video demonstrations supporting the lectures, you'll quickly learn how to handle seemingly impossible situations where others refuse to cooperate: bosses, colleagues, clients, patients, or members of the public who behave in unpleasant and unpredictable ways. And it's not just the workplace; if you're experiencing difficulty in your personal relationships, you'll find help here too. This course tells you how to identify seven common difficult personalities, recognize the signs of their behavior patterns, and, most importantly, how to prepare yourself to become more effective in your relationships.
Why learn in the coach?
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Business Consulting
Professional development
Financial solutions
Who is this course for?
With video demonstrations that support the lectures, you'll quickly learn how to handle seemingly impossible situations in which others refuse to cooperate: bosses, colleagues, clients, patients, or members of the public who behave in unpleasant and unpredictable ways. And it's not just the workplace; if you've ever struggled with your personal relationships, you'll find help here, too. This course will guide you on how to identify seven common difficult personalities, recognize the signs of their behavior patterns, and, most importantly, prepare yourself to become more effective in your relationships.